Digital Experience Labs | Helping businesses transform their future.
Helping businesses transform their future
We are digital experience and transformation specialists. We believe when people and technology work together seamlessly they can achieve dramatic, sustained performance improvements that can transform their work.
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How we can help you
Build great customer experiences
Our strategic design team can help you understand your customers, uncover pain points, identify insights and reimagine your customers experience.
Optimise and automate your business processes
Our team of designers and analysts team can help map out complex processes and workflows, rapidly prototyping and developing solutions so that you can automate where it counts.
Empower your teams with the right support
Whether you need design, product management, process analysis, solution development or all of the above, we can empower your teams with the right support to deliver on your goals.
Our technology partners
We are experts at rapidly breaking down complex business processes and identifying opportunities to introduce tangible benefits…fast. We believe in using the right tools to develop intuitive solutions that reduce cost, friction and dramatically increase both customer and employee engagement.
Decisions is a modern, no-code approach to workflow and rules automation for organisations looking for an edge in a digital-native world.
How we work with you
Digital Experience Labs helps companies own their digital future through the coordinated collaboration of agile, cross-functional teams. We are grounded in insight, empowered by technology, and armed with a drive for action.
We tailor our work to your needs.
We work with you to discover and define the problems or opportunities and build an evidenced based approach to transform your business.
We put the customer at the heart.
Using human centred design principles to elegantly turn complexity into simplicity for your customers and your employees.
We are agile, lean and hands on.
We are pragmatic, innovative and can support your businesses to create a sustainable plan to deliver solutions early and continuously.
We help build your capability too.
Expert assistance and advice from a highly collaborative team to educate and train your staff to be skilled and self-sufficient.
Customer focussed, results-driven.
Personal Finance
Re-engineering the loan application process
Digital Experience Labs helped Money3, an ASX-listed specialist non-bank credit provider, streamline their multi-channel application and assessment process, driving performance and setting a technical foundation that allows the business to grow.
Digital Product Development
A modern, scalable SaaS platform for the franchise recruitment sector
Franchise Lab selected Digital Experience Labs as its product development and technology partner, to build a scientifically validated, easy to use assessment platform that helps franchisors select the right franchisees, fast.
Insurance
A flexible and scalable rules engine for dynamic pricing
With over 300,000 customers and 1000's of brokers, Fidelity Life, three-time New Zealand life insurance company of the year, needed an intelligent rules engine to support fast, dynamic pricing that would give them control and the flexibility to scale.
Thoughts
No-code or Low-code - What’s the difference & what's right for you?
In the current climate, coders are kings, but this trend is changing. Code creates a conundrum for businesses and no-code / low-code platforms have emerged as the strong alternative.
To code or not to code, that is the question.
Testimonials
Say hello.
If you’re ready to unlock your digital future, let’s chat.
Speak with a company expert.
Luis Nejo