How we partner with you
Customer-first and results-focused.
We are a company that puts ourselves in our customers shoes to come up with practical solutions that work. We don’t believe in taking any shortcuts to sell you off-the-shelf solutions. When we work with you, we are an extension of your business. We make the effort to get to know your business inside-out to create a solution that fits your needs, your people and your culture, delivering tangible results sooner rather than later.
Your success matters to us. Every member of our team is invested in our customers’ success, driving us to be accountable for the solutions we develop. We value transparency and relationships, which is why we treat all our customers as partners and take pride in empowering businesses with the right tools, processes and information. Whether it’s a full-service or one-off solution you’re after, we’re confident in our ability to deliver and set you up for success.
Starting the journey
Stage 1: Discovery
- Rapid immersion and deep dive to understand key drivers for initiating change.
- Engage stakeholders across the business to view the situation from their point of view.
- Piece together information and how it all fits in the bigger picture, determine priorities which will deliver outcomes and meet the business objectives.
Stage 2 : POC
- Build a Proof of Concept to quickly demonstrate how a solution could work and the benefits.
Stage 3 : Recommendation and Proposal
- Recommend a solution, always taking the most pragmatic approach. A solution may include:
– Strategic consultation – helping shape the vision, model, priorities and plan
– Solution delivery – lead the agile technical delivery
– Products – software or bespoke development
- Together with you, decide the business or operating model, which will reflect the level of involvement we have in a project. Some of the solutions we provide are designed to be self-sufficient so may only require us to complete training and then ‘’hand over the keys”, whilst more complex projects may require completely customised development with ongoing support services.