Customer Stories
Experience is at the heart of all our digital transformation projects
Whether you need to modernise, automate, personalise or enable your teams.
We link experiences from front-of-house to back-office operations. Our diverse digital transformation team, led by empathy, data, and creativity, puts experience at the center. We help define and enable client visions, supporting integrated, automated operations to achieve productivity goals.
Our Work
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Agile Pricing and Validation: Fidelity Life
Incitec Pivot Limited (IPL), a leading technology supplier to the Australian agricultural industry, needed to modernise its core fertiliser recommendation system.
Fidelity Life streamlined dynamic pricing and validation with a flexible, scalable rules engine. Overcoming legacy system limitations, this project delivered increased agility, reduced risk, and empowered their actuarial team for faster growth.
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Incitec Pivot Limited: Rules Automation
Incitec Pivot Limited (IPL), a leading technology supplier to the Australian agricultural industry, needed to modernise its core fertiliser recommendation system.
As an ASX-listed, highly regulated company, they required a robust, auditable solution that would set a new foundation for future growth.
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CFC: Decisions No-Code Automation.
CFC (formerly Solution Underwriting), a multiline insurance underwriting agency, faced a common industry challenge – excessive manual processes that impeded growth and hindered the ability to provide consistent high-quality customer service.
To streamline operations and bridge gaps in their Policy Administration System (PAS) and online quoting tools, they turned to Digital Experience Labs and no-code digital automation platform, Decisions.
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A modern, scalable SaaS platform for the franchise recruitment sector
Streamlining the franchisee recruitment process with a modern, scalable SaaS platform. Digital Product Development, UX Design, Strategic Design, SaaS, AWS Native The Franchise sector is founded on the principle of establishing and growing successful franchise partnerships. Franchisors seek to establish…
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Re-engineering the loan application process
Digital Experience Labs helped Money3, an ASX-listed specialist non-bank credit provider, streamline their multi-channel application and assessment process, driving performance and setting a technical foundation that allows the business to scale.
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A flexible and scalable rules engine for dynamic pricing
With over 300,000 customers and 1000’s of brokers, Fidelity Life, New Zealand’s number one specialist life insurance provider, needed an intelligent rules engine to support fast, dynamic pricing that would give them control and the flexibility to scale.
Our Clients
You’re in great company
We work with bold companies who have ambitious goals. We promise to push the boundaries of traditional ways of working and succeed together.
Say hello.
Let’s work together
Speak with a company expert.
Luis Nejo