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This engagement is confidential. We share the pattern, the architecture, and the outcome.

The pattern

A state government department was replacing the legacy systems that perform $1B+ in contract validations and funding request approvals.

At the heart of these systems sat thousands of business rules - hardcoded in SQL and stored procedures, invisible to business users, and increasingly difficult to maintain. The department needed a centralised, auditable business rules service that could be shared across three core systems being built as part of the transformation programme. The solution supports hundreds of registered service providers submitting regular funding approvals, requiring the ingestion of millions of rows of reference and transactional data and hundreds of complex, matrixed validation rules. Some of those organisations submit millions of funding requests per month.

The solution

Access
Operations users
Process executors, administrators
Testing users
Automated test execution
Identity provider
SSO and role mapping
Client environment
Data lake
Historical and reference
Data warehouse
Source data
Decisioning platform
User management
Identity sync, roles, groups
Rule authoring
Flows, rules, integrations
Data management
Reference data and cache
Batch management
Queue and scheduling
Runtime
Rules execution and business event logging
Monitoring
Application events
Event streaming
Log aggregation
Decisioning platform
Client environment
Access and identity

The solution provides a centralised no-code rules engine serving three domains: contract management, activity validation, and payment processing. Enterprise-grade architecture supports clustered production environments, batch processing at scale, reference data management, and full business event logging for auditability.

Business users can see, understand, and modify the rules that govern their domain without developer involvement.

The outcome

  • A competitive win through a structured government procurement process.
  • Thousands of lines of hardcoded logic replaced with visible, auditable, manageable rules.
  • Three core systems served from a single centralised rules service.
  • Full traceability - every rule execution logged with inputs, outputs, and the rule version applied.

Key facts

Industry
Government
Location
Australia
Engagement
Competitive procurement (PoC, pilot, full build), ongoing
Service lines
Intelligent Automation & Decisioning, High Volume Batch Processing, Process Automation & Integration

See more of our work in Government →

What this demonstrates

We find the problem worth solving. The real challenge wasn't technical modernisation - it was making invisible business logic visible, auditable, and manageable by the people responsible for the policies it implements.
We bring solutions you didn't know existed. A no-code rules engine that government business users manage themselves - across contract management, compliance validation, and payment processing.
Work with us

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