Many case studies. Same discipline.
Fidelity Life: smarter rules, faster growth
A flexible, auditable rules platform for premium calculation and validation across four distribution channels. Production at a leading New Zealand life insurer.
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Solvar: loan application re-engineering across multiple brands
Multi-channel application process automation for an ASX-listed non-bank credit provider. Brand-specific credit policy, shared rule platform, multiple front offices on one back.
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Solution Underwriting (now CFC): streamlining the policy lifecycle
No-code automation across the full policy lifecycle for a specialist underwriter. Eligibility, referral routing, pricing logic, and audit trail in one place.
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Envest: externalised rating engines for a growing insurance group
Flexible, no-code pricing models for underwriting agencies within one of Australia's largest insurance groups. Product and pricing teams in direct control.
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A state government department: centralised business rules across a major transformation
Thousands of lines of hardcoded logic replaced with a centralised, auditable rules service shared across three core systems. Policy ownership returned to the business.
Read case study →A global reinsurer: augmented capability for a major platform transformation
Business analysis, solution design, testing, and UX design deployed into a large-scale platform programme alongside the carrier's own team.
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Incitec Pivot: a modern rules engine for fertiliser recommendations
Legacy system limitations replaced with a scalable, auditable rules platform serving agronomic recommendation logic at scale.
Read case study →An investment fund: mapping the path to operational efficiency
Workflow analysis and systems mapping for a startup investment fund manager. The discovery work that sized the build.
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Integrity Life: real-time pricing for an award-winning advisor experience
Low-latency decisioning behind a real-time advisor quoting platform. The back end built to support a customer-facing application, not back-office workflow.
Read case study →A household-name not for profit: from fragmented systems to unified data architecture
Discovery, analysis, and information architecture design for a CRM transformation across a national service-delivery operation.
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Banca Sella: conversational banking at scale
Six years in production. Eighty percent of routine requests handled without a person, across 2.7 million customer interactions.
Read case study →CNP Vita: lifting 40 percent of the service workload
A conversational agent for a life insurer, in production since 2024: 40 percent workload reduction at 97 percent answer accuracy.
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Sei Toscana: citizen service that books itself
100,000 appointments booked end to end with no human in the loop. The first local public utility in Italy to automate call management.
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acquevenete: citizen self-service that speaks sign language
A self-service avatar for 100-plus municipalities, and a signing avatar so deaf citizens self-serve with no interpreter in the loop.
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Generali: making industrial risk tangible
Four true-to-life industrial environments and an Apple Vision Pro experience for risk engineering across 180-plus countries.
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Trenitalia: maintenance knowledge that doesn't walk out the door
Immersive maintenance training and AR work instructions for a national rail operator running 9,200 trains a day.
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